Yankee Group 2004 Survey

According to the Yankee Group 2004 Small & Medium Business Infrastructure Survey data, 6.4 million US SMB and mid-market enterprise employees engage in frequent business longdistance travel and telecommuting, and 10.5 million employees engage in frequent local travel. These mobile workers are increasingly relying on devices such as mobile phones and PDAs to stay connected and receive data from the office.Mobile voice and data solutions are rapidly becoming mainstays of productivity enhancement and operational efficiency. According to data from the Yankee Group 2005Transatlantic Wireless Business Survey, within the next 3 years SMBs will rely more on a variety of integrated wireless data and voice devices, including BlackBerry, smart phones, PDAs and dual-mode WLAN/cellular phones. A doubling or tripling of current levels of penetration underscores the benefits businesses achieve with converged wireless voice and data solutions. Driven by the core requirements of their mobileworkers, the majority of US businesses cite e-mail as a major driver for a wireless wide-area data solution.

Historically, SMBs Have Found Mobility Solutions UnaffordableSMBs often consider hosted Microsoft Windows Exchange 2003 so they can have a common mailbox for desktop, web and mobile device access. This helps create a consistent, central repository for e-mail, contacts and calendar information that they can use anytime and from anywhere. These hosted services cost far less per year than onpremises implementations and they’re a lot more convenient and faster.Until now, SMBs haven’t been able to take full advantage of mobile device benefits because of the costs associated with these services, as well as the IT infrastructure and support required to implement these services. However, Hosted Microsoft Exchange Providers provide mobility solutions that enable businesses to share anything, anywhere and at anytime. It delivers a highly available, affordable and portable mobility solution for SMBs.

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