Archive for the ‘Hosted Exchange 2007’ Category

2nd
Jul

Exchange My Mail Makes Outlook 2010 Available Today!

Outlook 2010
Exchange My Mail, a leading provider of Microsoft Exchange hosting has today made Microsoft Outlook 2010 available to all Exchange My Mail customers & partners.

Outlook 2010 is Microsoft’s latest version of the worlds most popular business email client.

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In order to use Outlook to it’s full potential such as contact & calendar sharing and full wireless sync with mobile devices, you need Hosted Microsoft Exchange.

New and exciting features have been developed for Outlook 2010. Here are some of the cool client features now available!

MailTips: MailTips gives a non-intrusive warning when you’re about to send a message that doesn’t look quite right – such as when you’re going to send a message to a distribution list or to all users in your contacts – it gently asks you if this is in fact your intention. It also lets you know if you aren’t responding to a most recent version of an email chain. MailTips is a friendly tap on the shoulder when you’re about to send a message.

Conversation View: Email can be inundating…Conversation View consolidates messages by conversation. For example, say Bill, Frank and Allison are emailing back and forth about a presentation and you are CCd on the messages. You will see the conversation by subject and when you click on a drop down arrow all the messages are there – newest on top. You can even mange the conversation by right clicking and confirming to delete yourself from the conversation or remove unnecessary portions of that particular conversation.
Microsoft’s website has some great info on all of the new features and benefits.

Read What’s new in Microsoft Outlook 2010 and then check out this video from Microsoft on some of the newest features and benefits of Outlook 2010.

Exchange My Mail customers can download Outlook 2010 from the web based administrative control panel.
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Posted in Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks

30th
Jun

Apple iOS4 & ActiveSync Problems

iOS4 & ActiveSync Problems:

Exchange Mail, Contacts, or Calendars may not sync after update.

We have been reading many articles all over the web about users who have recently upgraded to the latest iOS4 for their iPhone. This new OS is also standard on the iPhone4. Although Exchange My Mail has not suffered from this issue yet, we want to be proactive about it. We are closely monitoring our ActiveSync infrastructure.

It has been reported by Apple, that “immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly”.

Microsoft has classified this as a client side issue related to the Apple iOS4 update and is not planning to release a patch or update.

Apple has released a knowledge base article and a configuration patch for impacted phones which can be found at the following URL: http://support.apple.com/kb/TS3398

If you are upgrading your iPhone or have purchased a new iPhone4 device you MUST install the configuration update above. Failure to do so will result in incomplete sync of your items and may cause performance issues. If you run an iOS4 device without the configuration patch above your device may be disabled for policy violation to prevent performance issues.

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Posted in ActiveSync, Apple iPhone, Customer Service, Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks, Wireless Service

14th
Jun

Active Directory Integration Now Available!

Exchange My Mail is happy to announce Active Directory Synchronization is now available!

Active Directory Synchronization (AD Sync) is a utility that will perform a one way synchronization from a customer’s Active Directory database to the Exchange My Mail hosted Exchange Active Directory database. This will allow customers to manage their AD users from their on premise AD, and sync the changes to our system. This allows administrators to create, modify or delete Exchange, SharePoint users easily without first having to login to our web based control panel.

AD Sync makes the end user experience even better with password synchronization which will synchronize their local domain password with their Exchange My Mail domain, providing end users with one password.

New customers migrating to Exchange My Mail will benefit greatly by being able to easily duplicate their Active Directory structure with Exchange My Mail Hosted Exchange using the AD Sync utility.


Brief Overview:

A lightweight Sync Agent is installed on a member server in the customer’s network. This agent encrypts the data and transmits all the changes over an SSL encrypted connection to a web server in our datacenter.

AD Sync Features:

  • Name Synchronization
    • sync name additions, deletions, modifications, etc.
  • Contact Info Synchronization
    • sync contact additions, deletions, modifications, etc.
  • Membership Synchronization
    • sync user group memberships
  • Password Synchronization
    • sync password changes
  • Partial Domain Synchronization
    • sync by any number of OU & custom LDAP queries
  • Selective Attribute Synchronization
    • sync address, phone number, title, etc.
  • Instant User Account Provisioning
  • Instant Exchange Mailbox Provisioning
  • Instant WSS Site Access Provisioning
  • Distribution Groups Synchronization
    • sync member list changes for groups
  • Address Book Synchronization
    • syncs contact information from local AD
  • SSL encryption over public networks
    • secure sync from customer to EMM
  • Encryption for passwords

    • password syncs are encrypted prior to sending to EMM

For purchasing information please contact us – 888-608-6245

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Posted in General, Hosted Exchange, Hosted Exchange 2007, Tips & Tricks

3rd
May

How to handle a really large email inbox

on_vacation.jpg Many companies communicate mostly via e-mail these days.., which can be a problem if you leave the office for a few days and fall behind. Coming back to an inbox with 300 messages can be an enormous task,  new messages can arrive faster than you can resolve the old ones.

So how do you manage your inbox? Good question….
Here are five tips for how to take control of an overflowing inbox when you get back from vacation or some other out-of-office stint:

Let everyone know you’re not monitoring e-mail. When you leave the office for more than a couple of days, be sure to leave an out-of-office message that reminds everyone about the dates you’ll be away.

Check with the boss. When you return to the office, sort your mail by name and check for stuff from your boss (and your boss’s boss). Do that stuff. Then worry about the rest.

Ask for re-sends. If you expect to be away long enough that you will have a hard time digging out from under an undifferentiated mound of e-mail, be sure to tell people in your out-of-office message to resend high priority e-mail to you the day you return to the office. This sounds counter-productive; after all, it could lead to many duplicate messages. But it works well if you follow the next step

Address your mail from the newest to the oldest. If someone sent you a request 2 weeks ago, they either got what they needed a different way by now, they’ve resent the request (so another copy will be at the top of your stack), or it really wasn’t that important to begin with. Maybe you’ll get to the old stuff eventually, but your company needs you to address issues that are a priority today, not stuff that seemed important 2 weeks ago.

After a couple of days, archive anything that’s still more than a week old. Write that stuff off. Don’t delete it, of course, but if you haven’t had time to act on old e-mail within a few days of returning and no one has bugged you about it, assume you can safely ignore it for now.

No Comments  |  Posted in General, Hosted Exchange 2007, Tips & Tricks

16th
Mar

Top Ten BlackBerry Productivity Tips to Help you Work Smarter, Better and Faster

googleappsblackberry1If you own a BlackBerry, chances are good that you are super busy and interested in maximizing your productivity while on the go. That means you’ve probably been too busy to familiarize yourself with the dozens of built-in features and add-ons BlackBerry provides to help you be even more productive. So for the time-crunched, we have included the top ten BlackBerry shortcuts and speed features that will keep your fingers flying.

 1.       Selecting text on a page: Press the Shift key and then move the wheel up or down.

2.       Scrolling: Spacebar will scroll down the page, and pressing Shift and the space bar together will scroll up.

3.       Get better radio reception: Turn your radio off and then on again to force a scan of the network.

4.       Dial vanity phone numbers more easily: Dial 1-800-Mix-A-Lot faster by pressing Alt and then typing the letters instead of the numbers.

5.       Speed dial special characters: If you press and hold any letter key, you can use the thumb wheel to select the character you want.

6.       Stop a slow web page from loading: If you change your mind, press the escape button to stop the page from loading.

7.       Reboot without removing the battery: Press Alt, Caps and Delete at the same time to reboot.

8.       Find your (car) keys faster: BlackBerries make great flashlights.

9.       Dry out your BlackBerry if it gets wet: You can put the BlackBerry in a bowl of rice, in a box with some silica packets (like the kind that come with new shoes) or submerge it in alcohol and then take it apart to let it air dry.

10.   Get Google Apps for BlackBerry Enterprise Server (BES): The latest productivity booster is the seamless integration of Google Apps with your BlackBerry, including 60 second push send and deliver.

You can read more tips and tricks for the BlackBerry at: The BlackBerry Power User’s Guide: 121 CrackBerry tips, hacks, how to’s and resources.

To find out how to get Google Apps for BES, contact Exchange My Mail and ask about our $9.99 per BlackBerry package with worry-free hosted BES.

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Posted in Blackberry, Gadgets, General, Hosted BES for Google Apps, Hosted Exchange 2007, Software, Technology, Tips & Tricks

13th
Mar

Considerations when Installing Outlook in a Terminal Services Environment

By using Microsoft® Windows® Terminal Services, you can use Microsoft Office Outlook® 2003 without having to upgrade every computer in your organization. Users can work in the latest Microsoft Office 2003 environment even when their computers have limited hard disk space, memory, or processing speed.

Windows Terminal Services allows you to run Microsoft Windows-based programs on a server and display them remotely on client computers. For example, you can install a single copy of Outlook 2003 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

However, there are some limitations to be aware of. For example, you cannot use Outlook with Cached Exchange Mode when you run Outlook on Windows Terminal Services. Also, to help provide the best supported Outlook experience for your users in a Terminal Services environment, pay special attention to managing Outlook features that might adversely affect performance.

Outlook features that are disabled with Terminal Services

The following Outlook features cannot be used when you are running Outlook in a Terminal Services environment:

  • Offline store (OST) files.Features that rely on the OST (for example, Cached Exchange Mode and Offline) are not supported with Terminal Services.
  • Forms Designer and the Microsoft Visual Basic® Scripting Edition (VBScript) editor.You can view a custom form, but you cannot design a new form or revise an existing form.
  • Changing the Time Zone from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing Zone security settings from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing the status of a Microsoft Exchange Client Extension.You cannot change the status; however, if the Exchange Client Extension is already on, it should work correctly.
  • Adding stationery that was not included with Outlook as part of the Terminal Services installation.
  • Outlook animations are disabled.Examples of Outlook animations include Send/Receive animation and the Search Folder creation icon.

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Posted in General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks

8th
Mar

Exchange 2010 is coming – along with seamless upgrade for existing Exchange 2007 customers!

logo-ms-exchange-2010.png
Exchange 2010 is coming –
along with seamless upgrade for existing Exchange 2007 customers!

I recently blogged about the new features of the recently released Microsoft Exchange 2010. In a nutshell, the Exchange 2010 release will offer enhanced features that:

* Increase productivity
* Increase your organizational flexibility
* Better protect information to meet compliance objectives

Here at Exchange My Mail we are excited to announce that all current hosted Exchange 2007 customers can be seamlessly upgraded to 2010 when it becomes available later this year.

That’s right – current account holders will have the opportunity to transparently be upgraded to Exchange 2010 with all the new features and benefits.

We will keep customers posted about the upgrade as we get closer to the roll out date. If you have any questions or concerns about the upcoming Microsoft Exchange 2010 upgrade, feel free to contact us.

No Comments  |  Posted in General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks

28th
Aug

Hosted BlackBerry Enterprise Server for Google Apps is here!

Google Apps Connector for BlackBerry Enterprise Server now available!

Exchange My Mail is the first Hosted Exchange provider to offer Hosted BlackBerry Enterprise Server for Google Apps.

The power of BlackBerry Enterprise Server is now available to Google Apps customers in the cloud.

We have created a highly available, clustered solution for the BlackBerry Enterprise Server, housed in our state of the art datacenter.
With Google Apps customers in mind, we have designed this system for 99.999% uptime reliability. All systems are monitored by an advanced monitoring system, and maintained by fully trained system admins. As you begin to move your company to the cloud, it only makes sense to move your BlackBerry Enterprise Server to the cloud as well.

Our solution will enable you to fully utilize your BlackBerry with our Hosted BlackBerry Enterprise Server with Google mail. Below are some of the currently supported features between Google and the BlackBerry Enterprise Server.


Features include:
* Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds.
* Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa.
* Emails archived/starred on your BlackBerry are archived/starred in Gmail, and vice-versa.
* BlackBerry folders are synchronized with labels in Gmail.
* You can search for contact information of coworkers from the global address list on your BlackBerry.
* Contacts in Gmail are automatically synchronized with your BlackBerry address book.
* You can view your Google Calendar schedule with the native BlackBerry application, with two-way synchronization from Google Calendar to your BlackBerry device. Two-way calendar sync with the ability to accept, decline and schedule meetings from your BlackBerry device is now working and available to all users!

Requirements
* Google Apps Premier or Educational Edition
* BlackBerry Devices with proper BES level service from your wireless provider.

Our Hosted BlackBerry for Google Apps solution is cost effective, and easy to setup. Our technicians will walk you through everything that needs to be done, and if a custom IT policy is needed to meet specific company policy we can do that as well.

Easy to understand pricing.

$50.00 setup fee (1 time only )
$9.99 per blackberry / per month

There are no contracts to sign, no minimum’s and you can order as many users as you need. Cancel at any time within the first 30 days and get a full refund if you are not completely satisfied.

Exchange My Mail is a BlackBerry Alliance Member.

Get more details and order your own BlackBerry Enterprise Server for Google Apps Now.

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Posted in Blackberry, Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks, Windows VPS Hosting, Wireless Service

27th
Aug

SPAM: How much is it costing you in lost time and productivity?

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Exchange My Mail has processed 12,310,644 email messages between July 15th 2009, and August 15th 2009. ( 31 Days )

Of those 12,310,644 messages, 4,495,043 were classified as blatant spam and deleted. Another 2,358,516 messages were flagged as spam, and sent to customers quarantine. Our customers received a total of 5,430,881 messages in their inbox, thus preventing hours upon hours of wasted time sorting though over 6.8 million spam messages. This translated into millions of dollars saved by our customers in lost time and productivity.

One domain received a total of 248,062 messages for the same 31 day period. Of those messages, 130,319 messages were flagged as blatant spam and deleted or quarantined. The remaining 117,743 messages were delivered to the mailboxes on the domain.

How much is spam costing your company? Google unveiled a nifty little calculator to help you add it up.

Once you quantify how much spam is costing your company, it makes sense to re-evaluate the IT options for managing spam. The first, and perhaps biggest, decision is whether to keep spam filtering in-house or use a hosted service. It can be difficult to add up the true expenses of each solution. On the surface, the cost of an appliance may seem reasonable, but the up-front costs are just the beginning in a complete cost-of-ownership calculation.

Exchange My Mail has always provided enterprise grade spam and virus protection to all customers at no additional cost. We partnered with Postini to offer their advanced spam and virus protection because we understand how important it truly is.

All of our Hosted Exchange plans come complete with Postini spam and virus protection, ActiveSync, and a free copy of Outlook 2007 or entourage 2008 for each user. Unlike our some of our competition we don’t nickle and dime our customers for every little thing.

Our Unmatched support is the reason for the amount of customer referrals we receive each day. Our customers are confident in our service and support that they are happy to refer friends and colleagues to us day after day.

Review our Ratepoint rating, and see for yourself.



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Posted in General, Hosted Exchange, Hosted Exchange 2007, Software, Technology, Tips & Tricks

16th
Jul

Service Provider Solutions Category

MS-CATALOG Exchange My Mail has finally been added to the Microsoft Service Provider Solutions Category on the Microsoft Website.
We have a listing in the Hosted Exchange section.

In order to be listed in the directory, companies must meet certain requirements, which to be honest seem to vary depending on who you talk to.There are minimum requirements that must be met; Microsoft Gold Partner, member of SPLA licensing program, and report a minimum amount of revenue to Microsoft. In addition, you must meet minimum requirements of adding several hundred new mailboxes each month. This is to show that the company is continually adding new customers, and will be a viable partner with Microsoft.

We are extremely excited about finally being listed, as we have been working on this for quite some time now. Our understanding is that this new service provider portal will be replacing the legacy system which had been in place for a few years now. Our dedication to Microsoft Exchange, and it’s related services cannot be compared. As of this writing, Hosted Exchange is the company’s main focus. We don’t get bogged down with web hosting, pop mail servers, CRM, VPS servers etc. All of those items have their place in the industry, and maybe some day we will begin to offer those. But for now, Exchange My Mail continues to focus on Hosted Exchange 2007 and stay dedicated to it core business.

Our customers appreciate this dedication to one specific niche as we have been extremely successful at acquiring new customers, and adding mailboxes. Our dedicated sales and support teams can stay focused on Microsoft Exchange and all of it’s benefits without the need to draw away their attention to other systems. This has given Exchange My Mail a distinct advantage over all of our competition.

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Posted in General, Hosted Exchange, Hosted Exchange 2007