Archive for the ‘Hosted Exchange’ Category

2nd
Jul

Exchange My Mail Makes Outlook 2010 Available Today!

Outlook 2010
Exchange My Mail, a leading provider of Microsoft Exchange hosting has today made Microsoft Outlook 2010 available to all Exchange My Mail customers & partners.

Outlook 2010 is Microsoft’s latest version of the worlds most popular business email client.

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In order to use Outlook to it’s full potential such as contact & calendar sharing and full wireless sync with mobile devices, you need Hosted Microsoft Exchange.

New and exciting features have been developed for Outlook 2010. Here are some of the cool client features now available!

MailTips: MailTips gives a non-intrusive warning when you’re about to send a message that doesn’t look quite right – such as when you’re going to send a message to a distribution list or to all users in your contacts – it gently asks you if this is in fact your intention. It also lets you know if you aren’t responding to a most recent version of an email chain. MailTips is a friendly tap on the shoulder when you’re about to send a message.

Conversation View: Email can be inundating…Conversation View consolidates messages by conversation. For example, say Bill, Frank and Allison are emailing back and forth about a presentation and you are CCd on the messages. You will see the conversation by subject and when you click on a drop down arrow all the messages are there – newest on top. You can even mange the conversation by right clicking and confirming to delete yourself from the conversation or remove unnecessary portions of that particular conversation.
Microsoft’s website has some great info on all of the new features and benefits.

Read What’s new in Microsoft Outlook 2010 and then check out this video from Microsoft on some of the newest features and benefits of Outlook 2010.

Exchange My Mail customers can download Outlook 2010 from the web based administrative control panel.
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Posted in Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks

30th
Jun

Apple iOS4 & ActiveSync Problems

iOS4 & ActiveSync Problems:

Exchange Mail, Contacts, or Calendars may not sync after update.

We have been reading many articles all over the web about users who have recently upgraded to the latest iOS4 for their iPhone. This new OS is also standard on the iPhone4. Although Exchange My Mail has not suffered from this issue yet, we want to be proactive about it. We are closely monitoring our ActiveSync infrastructure.

It has been reported by Apple, that “immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly”.

Microsoft has classified this as a client side issue related to the Apple iOS4 update and is not planning to release a patch or update.

Apple has released a knowledge base article and a configuration patch for impacted phones which can be found at the following URL: http://support.apple.com/kb/TS3398

If you are upgrading your iPhone or have purchased a new iPhone4 device you MUST install the configuration update above. Failure to do so will result in incomplete sync of your items and may cause performance issues. If you run an iOS4 device without the configuration patch above your device may be disabled for policy violation to prevent performance issues.

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Posted in ActiveSync, Apple iPhone, Customer Service, Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks, Wireless Service

14th
Jun

Active Directory Integration Now Available!

Exchange My Mail is happy to announce Active Directory Synchronization is now available!

Active Directory Synchronization (AD Sync) is a utility that will perform a one way synchronization from a customer’s Active Directory database to the Exchange My Mail hosted Exchange Active Directory database. This will allow customers to manage their AD users from their on premise AD, and sync the changes to our system. This allows administrators to create, modify or delete Exchange, SharePoint users easily without first having to login to our web based control panel.

AD Sync makes the end user experience even better with password synchronization which will synchronize their local domain password with their Exchange My Mail domain, providing end users with one password.

New customers migrating to Exchange My Mail will benefit greatly by being able to easily duplicate their Active Directory structure with Exchange My Mail Hosted Exchange using the AD Sync utility.


Brief Overview:

A lightweight Sync Agent is installed on a member server in the customer’s network. This agent encrypts the data and transmits all the changes over an SSL encrypted connection to a web server in our datacenter.

AD Sync Features:

  • Name Synchronization
    • sync name additions, deletions, modifications, etc.
  • Contact Info Synchronization
    • sync contact additions, deletions, modifications, etc.
  • Membership Synchronization
    • sync user group memberships
  • Password Synchronization
    • sync password changes
  • Partial Domain Synchronization
    • sync by any number of OU & custom LDAP queries
  • Selective Attribute Synchronization
    • sync address, phone number, title, etc.
  • Instant User Account Provisioning
  • Instant Exchange Mailbox Provisioning
  • Instant WSS Site Access Provisioning
  • Distribution Groups Synchronization
    • sync member list changes for groups
  • Address Book Synchronization
    • syncs contact information from local AD
  • SSL encryption over public networks
    • secure sync from customer to EMM
  • Encryption for passwords

    • password syncs are encrypted prior to sending to EMM

For purchasing information please contact us – 888-608-6245

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Posted in General, Hosted Exchange, Hosted Exchange 2007, Tips & Tricks

13th
Mar

Considerations when Installing Outlook in a Terminal Services Environment

By using Microsoft® Windows® Terminal Services, you can use Microsoft Office Outlook® 2003 without having to upgrade every computer in your organization. Users can work in the latest Microsoft Office 2003 environment even when their computers have limited hard disk space, memory, or processing speed.

Windows Terminal Services allows you to run Microsoft Windows-based programs on a server and display them remotely on client computers. For example, you can install a single copy of Outlook 2003 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

However, there are some limitations to be aware of. For example, you cannot use Outlook with Cached Exchange Mode when you run Outlook on Windows Terminal Services. Also, to help provide the best supported Outlook experience for your users in a Terminal Services environment, pay special attention to managing Outlook features that might adversely affect performance.

Outlook features that are disabled with Terminal Services

The following Outlook features cannot be used when you are running Outlook in a Terminal Services environment:

  • Offline store (OST) files.Features that rely on the OST (for example, Cached Exchange Mode and Offline) are not supported with Terminal Services.
  • Forms Designer and the Microsoft Visual Basic® Scripting Edition (VBScript) editor.You can view a custom form, but you cannot design a new form or revise an existing form.
  • Changing the Time Zone from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing Zone security settings from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing the status of a Microsoft Exchange Client Extension.You cannot change the status; however, if the Exchange Client Extension is already on, it should work correctly.
  • Adding stationery that was not included with Outlook as part of the Terminal Services installation.
  • Outlook animations are disabled.Examples of Outlook animations include Send/Receive animation and the Search Folder creation icon.

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Posted in General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks

8th
Mar

Exchange 2010 is coming – along with seamless upgrade for existing Exchange 2007 customers!

logo-ms-exchange-2010.png
Exchange 2010 is coming –
along with seamless upgrade for existing Exchange 2007 customers!

I recently blogged about the new features of the recently released Microsoft Exchange 2010. In a nutshell, the Exchange 2010 release will offer enhanced features that:

* Increase productivity
* Increase your organizational flexibility
* Better protect information to meet compliance objectives

Here at Exchange My Mail we are excited to announce that all current hosted Exchange 2007 customers can be seamlessly upgraded to 2010 when it becomes available later this year.

That’s right – current account holders will have the opportunity to transparently be upgraded to Exchange 2010 with all the new features and benefits.

We will keep customers posted about the upgrade as we get closer to the roll out date. If you have any questions or concerns about the upcoming Microsoft Exchange 2010 upgrade, feel free to contact us.

No Comments  |  Posted in General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks

28th
Aug

Hosted BlackBerry Enterprise Server for Google Apps is here!

Google Apps Connector for BlackBerry Enterprise Server now available!

Exchange My Mail is the first Hosted Exchange provider to offer Hosted BlackBerry Enterprise Server for Google Apps.

The power of BlackBerry Enterprise Server is now available to Google Apps customers in the cloud.

We have created a highly available, clustered solution for the BlackBerry Enterprise Server, housed in our state of the art datacenter.
With Google Apps customers in mind, we have designed this system for 99.999% uptime reliability. All systems are monitored by an advanced monitoring system, and maintained by fully trained system admins. As you begin to move your company to the cloud, it only makes sense to move your BlackBerry Enterprise Server to the cloud as well.

Our solution will enable you to fully utilize your BlackBerry with our Hosted BlackBerry Enterprise Server with Google mail. Below are some of the currently supported features between Google and the BlackBerry Enterprise Server.


Features include:
* Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds.
* Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa.
* Emails archived/starred on your BlackBerry are archived/starred in Gmail, and vice-versa.
* BlackBerry folders are synchronized with labels in Gmail.
* You can search for contact information of coworkers from the global address list on your BlackBerry.
* Contacts in Gmail are automatically synchronized with your BlackBerry address book.
* You can view your Google Calendar schedule with the native BlackBerry application, with two-way synchronization from Google Calendar to your BlackBerry device. Two-way calendar sync with the ability to accept, decline and schedule meetings from your BlackBerry device is now working and available to all users!

Requirements
* Google Apps Premier or Educational Edition
* BlackBerry Devices with proper BES level service from your wireless provider.

Our Hosted BlackBerry for Google Apps solution is cost effective, and easy to setup. Our technicians will walk you through everything that needs to be done, and if a custom IT policy is needed to meet specific company policy we can do that as well.

Easy to understand pricing.

$50.00 setup fee (1 time only )
$9.99 per blackberry / per month

There are no contracts to sign, no minimum’s and you can order as many users as you need. Cancel at any time within the first 30 days and get a full refund if you are not completely satisfied.

Exchange My Mail is a BlackBerry Alliance Member.

Get more details and order your own BlackBerry Enterprise Server for Google Apps Now.

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Posted in Blackberry, Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks, Windows VPS Hosting, Wireless Service

27th
Aug

SPAM: How much is it costing you in lost time and productivity?

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Exchange My Mail has processed 12,310,644 email messages between July 15th 2009, and August 15th 2009. ( 31 Days )

Of those 12,310,644 messages, 4,495,043 were classified as blatant spam and deleted. Another 2,358,516 messages were flagged as spam, and sent to customers quarantine. Our customers received a total of 5,430,881 messages in their inbox, thus preventing hours upon hours of wasted time sorting though over 6.8 million spam messages. This translated into millions of dollars saved by our customers in lost time and productivity.

One domain received a total of 248,062 messages for the same 31 day period. Of those messages, 130,319 messages were flagged as blatant spam and deleted or quarantined. The remaining 117,743 messages were delivered to the mailboxes on the domain.

How much is spam costing your company? Google unveiled a nifty little calculator to help you add it up.

Once you quantify how much spam is costing your company, it makes sense to re-evaluate the IT options for managing spam. The first, and perhaps biggest, decision is whether to keep spam filtering in-house or use a hosted service. It can be difficult to add up the true expenses of each solution. On the surface, the cost of an appliance may seem reasonable, but the up-front costs are just the beginning in a complete cost-of-ownership calculation.

Exchange My Mail has always provided enterprise grade spam and virus protection to all customers at no additional cost. We partnered with Postini to offer their advanced spam and virus protection because we understand how important it truly is.

All of our Hosted Exchange plans come complete with Postini spam and virus protection, ActiveSync, and a free copy of Outlook 2007 or entourage 2008 for each user. Unlike our some of our competition we don’t nickle and dime our customers for every little thing.

Our Unmatched support is the reason for the amount of customer referrals we receive each day. Our customers are confident in our service and support that they are happy to refer friends and colleagues to us day after day.

Review our Ratepoint rating, and see for yourself.



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Posted in General, Hosted Exchange, Hosted Exchange 2007, Software, Technology, Tips & Tricks

20th
Aug

Product Reviews Microsoft Launches Exchange 2010 Release Candidate ChannelWeb

Microsoft on Monday made the Exchange 2010 Release Candidate available to the public, giving testers a chance to kick the tires before the final version of the product arrives later this year. Kevin McLaughlin a writer for CRN and author of the article spoke with our CTO David Grantz, and is quoted in the article.

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See the original post here:
http://www.crn.com/software/219400510

Download Exchange 2010 RC1 here:
Exchange 2010 RC1 Download
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Posted in General, Hosted Exchange, Hosted Exchange 2010, Software, Technology

22nd
Jul

Exchange 2010 New Features

ex2010-thumb.jpg With the new version of Microsoft Exchange (Exchange 2010) comes a new set of features. While there are a lot of new features,  I am posting just a few features here:
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  1. Database Availability Groups – allows Exchange administrators to have multiple copies of a database reside on multiple Exchange servers. In the event of a failure, the Exchange admin can bring up that secondary copy of the database on another already working Exchange server. A database failure will also be detected by Exchange automatically, and the secondary copy of the database will automatically be brought online within seconds.

    Another advantage of the DAG, is that having multiple copies of the database, allows Exchange to repair itself.. That’s right, it’s self healing..
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  2. Outlook Web Access Features – There are quite a few new features with OWA.
    • Side-by-side comparison of calendars
    • Ability to attach messages to messages
    • Integration with Communicator including presence, chat, and a contact list
    • Conversation View! – I’ve been waiting for this.
    • Support for multiple browsers such as Firefox and Safari
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  3. Unified Messaging Features :
    • Message Waiting Indicator
    • Voicemail Preview – This is basically speech to text that will display the text in your e-mail message to get a preview of what the voice mail includes
    • Personal auto attendants
    • Protected Voice Mail – Ability to track and restrict where voice mails can go
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  4. Store Functionality:
    • No more Storage Groups
    • Mailboxes are no longer connected to the server object
    • I/O Improvements requiring 30% less I/O from Exchange 2007, and 70% less I/O from Exchange 2003.
    • Backupless by having multiple database copies stored on DAG members. ( backups are still recommended in order to go back in time to restore deleted items )
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  5. Other
    • Multi-Mailbox Search
    • Text Messaging Integration (SMS)
    • Moderation and approval of distribution group submissions
    • Mail Tips – Will notify an Outlook user of an impeding error before it happens so the user doesn’t get a confusing NDR.  For example, if your message size limit is 10MB and the user tries sending a 15MB message, Outlook will notify the user before the user tries to send out the e-mail saving Exchange resources and making the failure experience more intuitive for the end user.

There’s quite a bit more, as I have only scratched the surface here. Read more about Exchange 2010 here.

Exchange My Mail, Inc has Exchange 2010 running internally in our Lab. We hope to be able to launch shortly after Microsoft releases the final version.

Stay tuned….

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Posted in General, Hosted Exchange, Hosted Exchange 2010, Technology

15th
Jun

New Virtual Private Server Hosting for SMBs Delivers Advantages of Dedicated Server at Lower Cost

FOR IMMEDIATE RELEASE

– Benefits of Exchange My Mail Service Trumps High Fees and Management Headaches of Dedicated Server Scenarios

Albertson, NY – June 15th, 2009 –
Exchange My Mail®, a full service provider of customized web-based productivity solutions for small-to medium-sized businesses (SMBs) and web hosts, today launched its Windows Virtual Private Server (VPS) service, which delivers the advantages of a dedicated server without the hassle and expense of managing a dedicated server in-house. SMBs and web hosts frequently have to pay vendors for space on multiple servers, and lack the flexibility to change plans based on their evolving needs. Exchange My Mail’s VPS solution offers the security, control and functionality of a dedicated server, but with the affordable pricing, simplicity and manageability of a traditional shared hosting account.

Exchange My Mail’s VPS service employs Parallels’ Virtuozzo Containers, a leading Operating System (OS) virtualization solution that creates isolated containers on a single physical server and OS instance. Rather than virtualize a complete set of hardware, Parallels containers virtualizes at the OS level. Virtuozzo runs all virtual environments on top of a single OS kernel, which is multiplexed to look like multiple Operating Systems. This configuration is ideal for hosting environments, and reduces stress on the OS, allowing customers to use more allocated resources for web sites and applications. Parallels is a global leader in virtualization and automation software.

All Exchange My Mail VPS plans offer 99.99% uptime, off-server backup, a dedicated IP address, unlimited DNS hosting and firewall protection. Plans also include full administrator access and a powerful, easy to use Parallels Plesk  panel for remote management. This allows customers to use their space as they wish, while ensuring that their server is totally isolated from other users. Plans start as low as $39.99 monthly, and are superior to dedicated server solutions in terms of cost, reliability, manageability, “burstability” and flexibility:

* Cost: All the functionality of a dedicated server at a fraction of the cost.
* Reliability: Bundled nightly backups ensure data remains safe.
* Manageability: Tools help users easily add applications or change and upgrade service instantly.
* Burstability: Get the resources you need right when you need them.
* Flexibility: Instantly increase your service plan to use more resources as you grow, and easily migrate to a more powerful server if necessary.

Virtual Private Server services are superior to shared hosting due to:

* Control: With administrative or root access, you can easily modify server configuration files, install applications or modify system software.
* Security: Your file system is not accessible or viewable by others.
* Isolation: You are fully isolated from other users and actions on the server.
* Performance: Resource availability and performance is guaranteed.

Name organizations such as Goodwill Industries International, The Weekly Standard, Marc Roberts Companies, Zayo Group, Community First Bank, Marjam Supply Company and the Iowa City Heart Center, P.C., have helped Exchange My Mail establish itself as a leading provider of web-based productivity solutions. ”Exchange My Mail has done a great job of developing cost-effective email and productivity solutions for us for years,” says Ken Ratner, Senior Managing Director, Marc Roberts Companies. “Because they’ve been so reliable, hands on and responsive, we definitely plan to take advantage of their VPS services.”

“What’s unique and particularly helpful about our VPS offering is that a customer can upgrade to a plan with more power, RAM or disc space with a click of a mouse,” said David Grantz, CIO for Exchange My Mail. “We make it cost-effective and simple for SMBs to start and monitor their VPS plan, and make adjustments on the fly as their needs change.”

Exchange My Mail solutions are backed by a 30 day money back and 100% satisfaction guarantee. We operate out of a secure, state-of-the-art Tier3 Data Center and Network Operation Center (NOC) that is fully N+1 redundant. Our Data Center has achieved SAS 70 Type II compliance and rigorously adheres to HIPAA and Sarbanes-Oxley requirements for the IT infrastructure of our customers. Exchange My Mail has been awarded Gold Certified Partner status in the Microsoft Partner Program, with competencies in Networking Infrastructure Solutions and Advanced Infrastructure Solutions. Exchange My Mail uses only the best technologies available, including Dell Servers with six 10K RPM drives in a RAID10 configuration for maximum performance and reliability.

About Exchange My Mail®

Exchange My Mail, Inc. is a leading provider of customized web-based productivity solutions for individuals and SMBs, including Hosted Microsoft Exchange, Mobile email, Windows SharePoint and Windows Virtual Private Servers. A Microsoft Gold Certified Partner, every day our dedicated and experienced team delivers stellar service and support. To learn more about Exchange My Mail, please send email to sales @ exchangemymail.com, visit us at www.ExchangeMyMail.com or call 888.608.6245.

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Posted in General, Hosted Exchange, Press Releases, Software, Technology, Windows VPS Hosting