We will be turning off our Exchange 2003 service as of December 2011. We apologize for this inconvenience however, Microsoft Mainstream support ended in April 2009. We have a far superior system which is fully supported; Microsoft Exchange 2010 along with other wireless sync advantages …see below

Our brand new infrastructure consisting of Dell Servers, Cisco switches and routers and new Dell/Compellent SAN are built to perform. With our 99.999% uptime guarantee, and a free upgrade to Outlook 2010, or Outlook 2011 for Mac users, this is surely the best time to upgrade.

We have been serving thousands of satisfied customers on our Exchange 2010 platform since November 2010, and have now added our New BlackBerry Enterprise Server Express 5.0 as well.

Our new BESX service is only available on our Exchange 2010 system!

BES Express allows users to downgrade their expensive wireless enterprise data plans required for regular BES, without sacrificing features, service or security. Please read more about it here:
http://www.exchangemymail.com/hosted-bes-express.asp

Switching to BESX can save you up to $15 per month per blackberry user on your wireless data plan!.

Our New Exchange 2010 Plans will save you money, and give you added storage space. Plus the service has proven to be reliable and fast for thousands of users over the past 8 months.

Please take this opportunity to make the switch now, and contact our support team to get started.

The first step is to upgrade to Outlook 2010. … Outlook 2007 is compatible as well however; Outlook 2003 will not work on Exchange 2010.

You can download Outlook 2010, or Outlook for Mac 2011 right from our Web Based Admin control panel.

Once all your users have installed Outlook 2010, contact us by sending an email to migrations@exchangemymail.com to begin the process.

Below is a list of steps that will need to be performed to complete the migration.

Exchange My Mail staff will perform most of these changes for you:

1. Install Outlook 2010 – (Customer to perform)

2. Create new Exchange 2010 Subscription – (EMM will perform)

3. Create split domain for Exchange 2003 subscription – (EMM will perform)

4. Remove 2003 users from Postini – (EMM will perform)

5. Create new Mailboxes on Exchange 2010 Subscription – (EMM will perform)

6. Use Automated Postini tool to add users to Postini – (EMM will perform)

7. Export Exchange 2003 Data – (EMM will perform)

8. Import Exchange 2003 Data to Exchange 2010 Mailboxes – (EMM will perform)

9. Create new Outlook Profiles – (Customer to perform)

10. Wipe and reactivate BlackBerry’s – (Customer to perform)

We respectfully advise our customers to upgrade to our Exchange 2010 service well before our deadline to avoid any issues

Thank you in advance for your attention and support.

If you have any questions regarding this notification, please email us at support@exchangemymail.com

.

We work in an environment where data loss occurs all too frequently.  Computers crash, hard drives fail, and notebooks are lost or stolen.  While these items are all easily replaceable, the data they hold are gone forever, and are much more valuable to your business.

EXCHANGE MY MAIL’s backup service powered by MozyPro , enables you to automatically backup all of your important data on all of your computers to our secure online repository.  Manage multi-user environments, schedule automatic backups, and monitor the health of your backups.

As an Exchange My Mail service, you can manage your Online Backup from the convenience of a single web-based admin console. Our service is incredibly easy to use, providing you the control to choose which files to back up and when.

You can count on Mozy’s strict security policies, military-grade encryption, and world-class data centers for optimal data protection of your business’ computers and servers.

EXCHANGE MY MAIL’s backup service starts at just $6.75/mo for one desktop license with 5GB of storage. For less than$10.00/per month can you really afford not to protect your data?

Learn more about our backup service and sign up today at:

http://www.exchangemymail.com/mozypro/mozy.asp

2

First Market-Available Offering Provides Email and Calendar Synching to Small and Medium Business without Expensive Data Plans

Jericho, NY – March 31st, 2011 – Exchange My Mail, a leading provider of Microsoft Exchange Email hosting to small and medium businesses, today announced the availability of its hosted BlackBerry Enterprise Server Express solution for small and medium-sized businesses.  The new solution enables Exchange My Mail customers to wirelessly sync their email, calendar and contacts between their BlackBerry smartphones and their desktops, without having to pay for expensive enterprise data plans with their wireless carrier.

“We saved about $15 per month per BlackBerry switching to this new solution, and it works great. We get the same functionality as we did before, and now save about $300 a month on our wireless plan. Manny Castineiras, Limtiless Communications.”

Most wireless carriers charge a large premium for data plans that let customers connect their BlackBerry smartphones to a BlackBerry Enterprise Server.  This additional monthly fee increases the cost of using BlackBerry smartphones to small and medium businesses.  Exchange My Mail’s industry-first solution offers these small and medium businesses the same connectivity and productivity benefits, while still utilizing the more cost effective basic data plan from their wireless carriers..

“We launched Exchange My Mail with the goal of providing small and medium business cost-effective technologies that allow them to compete with larger businesses,” said Sal DiPiazza, Exchange My Mail’s CEO. “Our new hosted BlackBerry Enterprise Express Server offering continues to raise the bar in providing powerful productivity solutions to SMBs.  Combined with our hosted Exchange 2010 email offering and our industry-leading service and support that larger providers cannot provide, Exchange My Mail’s new hosted BlackBerry Express service is a no brainer for small and medium-sized businesses.”

Exchange My Mail is a BlackBerry Alliance Member and is a leading provider of hosted BlackBerry business solutions to SMBs.  The company continues to offer BlackBerry Enterprise Server hosting for businesses with advanced mobility and security needs, and also offers hosted BlackBerry services for Google Apps email customers.

Exchange My Mail’s new service is now available with all hosted Exchange plans starting at just $9.99 per BlackBerry, per month.

To learn more about Exchange My Mail’s new hosted BlackBerry service, please email support@exchangemymail.com
or visit our website www.exchangemymail.com

Exchange My Mail, Inc, a leader in Hosted Microsoft Exchange, today announced that its hosted Exchange service will be available on the new Verizon iPhone the same day it is made available to customers. Exchange My Mail will use Microsoft Exchange ActiveSync, to configure the new Verizon iPhone to wirelessly send and receive Exchange email, calendar, contacts and more.

Exchange My Mail supports business class email and collaboration on a wide range of smartphones, including BlackBerry,  iPhone, Motorola Droid, Palm Treo, Google’s Nexus One, Samsung Blackjack, Motorola Q, and the T-Mobile Dash .

Interest in Apple devices has had tremendous growth in the industry as a whole. We see a tremendous increase in mobile devices that use ActiveSync to wirelessly sync data like the iPhone & iPad.

As more business people come to rely on smartphones, including the iPhone, to access Microsoft Exchange, demand for our mobility services has increased. Companies no longer have to standardize on a single smartphone to minimize operational expenses and complexity. Each user can select the smartphone that works best for them.

“The most popular question we get from existing and potential customers is whether or not their current phone, or the new phone that is about to be launched will be supported by our business-class hosted email,” says Steven Daneshgar, Exchange My Mail. “We want it to be known that the Verizon’s iPhone is fully supported.”

To read more about Exchange My Mail, or sign-up for a new account, visit http://www.exchangemymail.com

NEW YORK, NY: November 4, 2010 – Exchange My Mail, a provider of hosted Microsoft Exchange and other business email services specializing in small and medium businesses, today announced the general availability of its new hosted Exchange 2010 service.  The new service provides small and medium business customers with the most advanced business email and calendaring system in an environment that provides the greatest possible uptime and performance.

While not the first provider to offer Exchange 2010, Exchange My Mail created the first hosted Exchange 2010 service deemed “ready for business.”  The company invested significant additional months beyond other providers to test and optimize its Exchange 2010 service to ensure the best possible experience for customers.  As part of the company’s commitment to its customers, it always trades time for performance to ensure the best and most reliable service for customers.

“As a Global consulting firm with consultants traveling around the globe and across different time zones, Exchange My Mail is the perfect solution to host our mail services,” said Ravid M. Climor, CEO of Clicom. “The service is much better than in-house solutions, less expensive and available 365 days a year. Exchange 2010 opened new doors for us to manage time and exchange information internally and among our clients.”

To host the new Exchange 2010 service, Exchange My Mail built an entirely new premium infrastructure based on Dell servers, Cisco switches, and Compellent SAN.  This infrastructure, the performance enhancements of the new Exchange 2010 software and Exchange My Mail’s proprietary optimization methodology combine to create an environment for customers that are fast, secure, reliable and redundant.

“For our small and medium business customers, email is the lifeblood of their businesses,” said Sal DiPiazza, Exchange My Mail’s CEO. “To meet their needs, we are not often the first to market, but we always provide the fastest and most reliable email services, and that’s what matters most to them.”

The biggest benefits to Exchange My Mail’s 2010 service apply to business Mac users.  The new service includes free downloads of the new Outlook 2011 for Mac with every mailbox, and also supports the feature-rich Outlook Web Access client on all operating systems and browsers, providing Mac users with the same client and web experiences and their Windows-user colleagues.  Windows users can also download MS Outlook 2010 for free.

Exchange My Mail’s new hosted Exchange 2010 service is now available for purchase.  Plans with 5GB and 25GB mailboxes are available for single users or hundreds of users starting at $8.95 per mailbox per month.  To learn more visit www.exchangemymail.com

.

Outlook 2010 is Microsoft’s latest version of the worlds most popular business email client.

.

In order to use Outlook to it’s full potential such as contact & calendar sharing and full wireless sync with mobile devices, you need Hosted Microsoft Exchange.

New and exciting features have been developed for Outlook 2010. Here are some of the cool client features now available!

MailTips: MailTips gives a non-intrusive warning when you’re about to send a message that doesn’t look quite right – such as when you’re going to send a message to a distribution list or to all users in your contacts – it gently asks you if this is in fact your intention. It also lets you know if you aren’t responding to a most recent version of an email chain. MailTips is a friendly tap on the shoulder when you’re about to send a message.

Conversation View: Email can be inundating…Conversation View consolidates messages by conversation. For example, say Bill, Frank and Allison are emailing back and forth about a presentation and you are CCd on the messages. You will see the conversation by subject and when you click on a drop down arrow all the messages are there – newest on top. You can even mange the conversation by right clicking and confirming to delete yourself from the conversation or remove unnecessary portions of that particular conversation.
Microsoft’s website has some great info on all of the new features and benefits.

Read What’s new in Microsoft Outlook 2010 and then check out this video from Microsoft on some of the newest features and benefits of Outlook 2010.

Read about Outlook 2011 for Mac here: http://www.microsoft.com/presspass/press/2010/feb10/02-11msmacworld2010pr.mspx

.
Exchange My Mail customers can download Outlook 2010 and Outlook 2011 for Mac from the web based administrative control panel.
Just login with your user-name and password, and click on “Help and Support”  then “Documentation Downloads”
.

.

.

Exchange Mail, Contacts, or Calendars may not sync after update.

We have been reading many articles all over the web about users who have recently upgraded to the latest iOS4 for their iPhone. This new OS is also standard on the iPhone4. Although Exchange My Mail has not suffered from this issue yet, we want to be proactive about it. We are closely monitoring our ActiveSync infrastructure.

It has been reported by Apple, that “immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly”.

Microsoft has classified this as a client side issue related to the Apple iOS4 update and is not planning to release a patch or update.

Apple has released a knowledge base article and a configuration patch for impacted phones which can be found at the following URL: http://support.apple.com/kb/TS3398

If you are upgrading your iPhone or have purchased a new iPhone4 device you MUST install the configuration update above. Failure to do so will result in incomplete sync of your items and may cause performance issues. If you run an iOS4 device without the configuration patch above your device may be disabled for policy violation to prevent performance issues.

Active Directory Synchronization (AD Sync) is a utility that will perform a one way synchronization from a customer’s Active Directory database to the Exchange My Mail hosted Exchange Active Directory database. This will allow customers to manage their AD users from their on premise AD, and sync the changes to our system. This allows administrators to create, modify or delete Exchange, SharePoint users easily without first having to login to our web based control panel.

AD Sync makes the end user experience even better with password synchronization which will synchronize their local domain password with their Exchange My Mail domain, providing end users with one password.

New customers migrating to Exchange My Mail will benefit greatly by being able to easily duplicate their Active Directory structure with Exchange My Mail Hosted Exchange using the AD Sync utility.

Brief Overview:

A lightweight Sync Agent is installed on a member server in the customer’s network. This agent encrypts the data and transmits all the changes over an SSL encrypted connection to a web server in our datacenter.

AD Sync Features:

• Name Synchronization
  • sync name additions, deletions, modifications, etc.
• Contact Info Synchronization
  • sync contact additions, deletions, modifications, etc.
• Membership Synchronization
  • sync user group memberships
• Password Synchronization
  • sync password changes
• Partial Domain Synchronization
  • sync by any number of OU & custom LDAP queries
• Selective Attribute Synchronization
  • sync address, phone number, title, etc.
• Instant User Account Provisioning
• Instant Exchange Mailbox Provisioning
• Instant WSS Site Access Provisioning
• Distribution Groups Synchronization
  • sync member list changes for groups
• Address Book Synchronization
  • syncs contact information from local AD
• SSL encryption over public networks
  • secure sync from customer to EMM
• Encryption for passwords

  • password syncs are encrypted prior to sending to EMM

Windows Terminal Services allows you to run Microsoft Windows-based programs on a server and display them remotely on client computers. For example, you can install a single copy of Outlook 2003 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

However, there are some limitations to be aware of. For example, you cannot use Outlook with Cached Exchange Mode when you run Outlook on Windows Terminal Services. Also, to help provide the best supported Outlook experience for your users in a Terminal Services environment, pay special attention to managing Outlook features that might adversely affect performance.

Outlook features that are disabled with Terminal Services

The following Outlook features cannot be used when you are running Outlook in a Terminal Services environment:

• Offline store (OST) files.Features that rely on the OST (for example, Cached Exchange Mode and Offline) are not supported with Terminal Services.
• Forms Designer and the Microsoft Visual Basic® Scripting Edition (VBScript) editor.You can view a custom form, but you cannot design a new form or revise an existing form.
• Changing the Time Zone from within Outlook.Changing this setting in Outlook updates a system setting.
• Changing Zone security settings from within Outlook.Changing this setting in Outlook updates a system setting.
• Changing the status of a Microsoft Exchange Client Extension.You cannot change the status; however, if the Exchange Client Extension is already on, it should work correctly.
• Adding stationery that was not included with Outlook as part of the Terminal Services installation.
• Outlook animations are disabled.Examples of Outlook animations include Send/Receive animation and the Search Folder creation icon.

I recently blogged about the new features of the recently released Microsoft Exchange 2010. In a nutshell, the Exchange 2010 release will offer enhanced features that:

* Increase productivity
* Increase your organizational flexibility
* Better protect information to meet compliance objectives

Here at Exchange My Mail we are excited to announce that all current hosted Exchange 2007 customers can be seamlessly upgraded to 2010 when it becomes available later this year.

That’s right – current account holders will have the opportunity to transparently be upgraded to Exchange 2010 with all the new features and benefits.

We will keep customers posted about the upgrade as we get closer to the roll out date. If you have any questions or concerns about the upcoming Microsoft Exchange 2010 upgrade, feel free to contact us.