Archive for the ‘Software’ Category

6th
Jul

Exchange My Mail is officially announcing End Of Life (EOL) for our Hosted Exchange 2003 service.

Exchange My Mail is officially announcing End Of Life (EOL) for our Hosted Exchange 2003 service.

We will be turning off our Exchange 2003 service as of December 2011. We apologize for this inconvenience however, Microsoft Mainstream support ended in April 2009. We have a far superior system which is fully supported; Microsoft Exchange 2010 along with other wireless sync advantages …see below

Our brand new infrastructure consisting of Dell Servers, Cisco switches and routers and new Dell/Compellent SAN are built to perform. With our 99.999% uptime guarantee, and a free upgrade to Outlook 2010, or Outlook 2011 for Mac users, this is surely the best time to upgrade.

We have been serving thousands of satisfied customers on our Exchange 2010 platform since November 2010, and have now added our New BlackBerry Enterprise Server Express 5.0 as well.

Our new BESX service is only available on our Exchange 2010 system!

BES Express allows users to downgrade their expensive wireless enterprise data plans required for regular BES, without sacrificing features, service or security. Please read more about it here:
http://www.exchangemymail.com/hosted-bes-express.asp

Switching to BESX can save you up to $15 per month per blackberry user on your wireless data plan!.


Our New Exchange 2010 Plans will save you money, and give you added storage space. Plus the service has proven to be reliable and fast for thousands of users over the past 8 months.

Please take this opportunity to make the switch now, and contact our support team to get started.

The first step is to upgrade to Outlook 2010. … Outlook 2007 is compatible as well however; Outlook 2003 will not work on Exchange 2010.

You can download Outlook 2010, or Outlook for Mac 2011 right from our Web Based Admin control panel.

Once all your users have installed Outlook 2010, contact us by sending an email to migrations@exchangemymail.com to begin the process.

Below is a list of steps that will need to be performed to complete the migration.

Exchange My Mail staff will perform most of these changes for you:

1. Install Outlook 2010 – (Customer to perform)

2. Create new Exchange 2010 Subscription – (EMM will perform)

3. Create split domain for Exchange 2003 subscription – (EMM will perform)

4. Remove 2003 users from Postini – (EMM will perform)

5. Create new Mailboxes on Exchange 2010 Subscription – (EMM will perform)

6. Use Automated Postini tool to add users to Postini – (EMM will perform)

7. Export Exchange 2003 Data – (EMM will perform)

8. Import Exchange 2003 Data to Exchange 2010 Mailboxes – (EMM will perform)

9. Create new Outlook Profiles – (Customer to perform)

10. Wipe and reactivate BlackBerry’s – (Customer to perform)

We respectfully advise our customers to upgrade to our Exchange 2010 service well before our deadline to avoid any issues

Thank you in advance for your attention and support.

If you have any questions regarding this notification, please email us at support@exchangemymail.com

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No Comments  |  Posted in Customer Service, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks

26th
May

Exchange My Mail Now Offering Online Backup Service

mozy_125x125.jpg EXCHANGE MY MAIL is happy to announce we now offer professional-grade online backup for all the desktop computers and servers in your business.  Now you never have to worry about losing an important file again.

We work in an environment where data loss occurs all too frequently.  Computers crash, hard drives fail, and notebooks are lost or stolen.  While these items are all easily replaceable, the data they hold are gone forever, and are much more valuable to your business.

EXCHANGE MY MAIL’s backup service powered by MozyPro , enables you to automatically backup all of your important data on all of your computers to our secure online repository.  Manage multi-user environments, schedule automatic backups, and monitor the health of your backups.

As an Exchange My Mail service, you can manage your Online Backup from the convenience of a single web-based admin console. Our service is incredibly easy to use, providing you the control to choose which files to back up and when.

You can count on Mozy’s strict security policies, military-grade encryption, and world-class data centers for optimal data protection of your business’ computers and servers.

EXCHANGE MY MAIL’s backup service starts at just $6.75/mo for one desktop license with 5GB of storage. For less than$10.00/per month can you really afford not to protect your data?

Learn more about our backup service and sign up today at:

http://www.exchangemymail.com/mozypro/mozy.asp

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No Comments  |  Posted in ActiveSync, Apple iPhone, Blackberry, General, Good Mobile Messaging, Hosted BES for Google Apps, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, SharePoint Services 3.0, Software, Technology, Tips & Tricks, Wireless Service

30th
Mar

Exchange My Mail – Now Offering Hosted BlackBerry Enterprise Server Express

Exchange My Mail – Now Offering Hosted BlackBerry Enterprise Server Express

First Market-Available Offering Provides Email and Calendar Synching to Small and Medium Business without Expensive Data Plans

Jericho, NY – March 31st, 2011 – Exchange My Mail, a leading provider of Microsoft Exchange Email hosting to small and medium businesses, today announced the availability of its hosted BlackBerry Enterprise Server Express solution for small and medium-sized businesses.  The new solution enables Exchange My Mail customers to wirelessly sync their email, calendar and contacts between their BlackBerry smartphones and their desktops, without having to pay for expensive enterprise data plans with their wireless carrier.

“We saved about $15 per month per BlackBerry switching to this new solution, and it works great. We get the same functionality as we did before, and now save about $300 a month on our wireless plan. Manny Castineiras, Limtiless Communications.”

Most wireless carriers charge a large premium for data plans that let customers connect their BlackBerry smartphones to a BlackBerry Enterprise Server.  This additional monthly fee increases the cost of using BlackBerry smartphones to small and medium businesses.  Exchange My Mail’s industry-first solution offers these small and medium businesses the same connectivity and productivity benefits, while still utilizing the more cost effective basic data plan from their wireless carriers..

“We launched Exchange My Mail with the goal of providing small and medium business cost-effective technologies that allow them to compete with larger businesses,” said Sal DiPiazza, Exchange My Mail’s CEO. “Our new hosted BlackBerry Enterprise Express Server offering continues to raise the bar in providing powerful productivity solutions to SMBs.  Combined with our hosted Exchange 2010 email offering and our industry-leading service and support that larger providers cannot provide, Exchange My Mail’s new hosted BlackBerry Express service is a no brainer for small and medium-sized businesses.”

Exchange My Mail is a BlackBerry Alliance Member and is a leading provider of hosted BlackBerry business solutions to SMBs.  The company continues to offer BlackBerry Enterprise Server hosting for businesses with advanced mobility and security needs, and also offers hosted BlackBerry services for Google Apps email customers.

Exchange My Mail’s new service is now available with all hosted Exchange plans starting at just $9.99 per BlackBerry, per month.

To learn more about Exchange My Mail’s new hosted BlackBerry service, please email support@exchangemymail.com
or visit our website www.exchangemymail.com

No Comments  |  Posted in Blackberry, General, Hosted Exchange, Hosted Exchange 2010, Press Releases, Software, Technology

4th
Nov

Exchange My Mail Now Offering Exchange 2010 Email Hosting!

Extensive Pre-Launch Testing and Optimization Ensures Service Speed and Reliability

NEW YORK, NY: November 4, 2010 – Exchange My Mail, a provider of hosted Microsoft Exchange and other business email services specializing in small and medium businesses, today announced the general availability of its new hosted Exchange 2010 service.  The new service provides small and medium business customers with the most advanced business email and calendaring system in an environment that provides the greatest possible uptime and performance.

While not the first provider to offer Exchange 2010, Exchange My Mail created the first hosted Exchange 2010 service deemed “ready for business.”  The company invested significant additional months beyond other providers to test and optimize its Exchange 2010 service to ensure the best possible experience for customers.  As part of the company’s commitment to its customers, it always trades time for performance to ensure the best and most reliable service for customers.

“As a Global consulting firm with consultants traveling around the globe and across different time zones, Exchange My Mail is the perfect solution to host our mail services,” said Ravid M. Climor, CEO of Clicom. “The service is much better than in-house solutions, less expensive and available 365 days a year. Exchange 2010 opened new doors for us to manage time and exchange information internally and among our clients.”

To host the new Exchange 2010 service, Exchange My Mail built an entirely new premium infrastructure based on Dell servers, Cisco switches, and Compellent SAN.  This infrastructure, the performance enhancements of the new Exchange 2010 software and Exchange My Mail’s proprietary optimization methodology combine to create an environment for customers that are fast, secure, reliable and redundant.

“For our small and medium business customers, email is the lifeblood of their businesses,” said Sal DiPiazza, Exchange My Mail’s CEO. “To meet their needs, we are not often the first to market, but we always provide the fastest and most reliable email services, and that’s what matters most to them.”

The biggest benefits to Exchange My Mail’s 2010 service apply to business Mac users.  The new service includes free downloads of the new Outlook 2011 for Mac with every mailbox, and also supports the feature-rich Outlook Web Access client on all operating systems and browsers, providing Mac users with the same client and web experiences and their Windows-user colleagues.  Windows users can also download MS Outlook 2010 for free.

Exchange My Mail’s new hosted Exchange 2010 service is now available for purchase.  Plans with 5GB and 25GB mailboxes are available for single users or hundreds of users starting at $8.95 per mailbox per month.  To learn more visit www.exchangemymail.com

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No Comments  |  Tags:
Posted in Customer Service, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology

2nd
Jul

Exchange My Mail Makes Outlook 2010 Available Today!

outlook_2010_box.png
Exchange My Mail, a leading provider of Microsoft Exchange hosting has today made Microsoft Outlook 2010 and Outlook 2011 for Mac available to all Exchange My Mail customers & partners.

Outlook 2010 is Microsoft’s latest version of the worlds most popular business email client.

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In order to use Outlook to it’s full potential such as contact & calendar sharing and full wireless sync with mobile devices, you need Hosted Microsoft Exchange.

New and exciting features have been developed for Outlook 2010. Here are some of the cool client features now available!

MailTips: MailTips gives a non-intrusive warning when you’re about to send a message that doesn’t look quite right – such as when you’re going to send a message to a distribution list or to all users in your contacts – it gently asks you if this is in fact your intention. It also lets you know if you aren’t responding to a most recent version of an email chain. MailTips is a friendly tap on the shoulder when you’re about to send a message.

Conversation View: Email can be inundating…Conversation View consolidates messages by conversation. For example, say Bill, Frank and Allison are emailing back and forth about a presentation and you are CCd on the messages. You will see the conversation by subject and when you click on a drop down arrow all the messages are there – newest on top. You can even mange the conversation by right clicking and confirming to delete yourself from the conversation or remove unnecessary portions of that particular conversation.
Microsoft’s website has some great info on all of the new features and benefits.

Read What’s new in Microsoft Outlook 2010 and then check out this video from Microsoft on some of the newest features and benefits of Outlook 2010.

Read about Outlook 2011 for Mac here: http://www.microsoft.com/presspass/press/2010/feb10/02-11msmacworld2010pr.mspx

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Exchange My Mail customers can download Outlook 2010 and Outlook 2011 for Mac from the web based administrative control panel.
Just login with your user-name and password, and click on “Help and Support”  then “Documentation Downloads”
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No Comments  |  Tags:
Posted in Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Press Releases, Software, Technology, Tips & Tricks

30th
Jun

Apple iOS4 & ActiveSync Problems

iOS4 & ActiveSync Problems:

Exchange Mail, Contacts, or Calendars may not sync after update.

We have been reading many articles all over the web about users who have recently upgraded to the latest iOS4 for their iPhone. This new OS is also standard on the iPhone4. Although Exchange My Mail has not suffered from this issue yet, we want to be proactive about it. We are closely monitoring our ActiveSync infrastructure.

It has been reported by Apple, that “immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly”.

Microsoft has classified this as a client side issue related to the Apple iOS4 update and is not planning to release a patch or update.

Apple has released a knowledge base article and a configuration patch for impacted phones which can be found at the following URL: http://support.apple.com/kb/TS3398

If you are upgrading your iPhone or have purchased a new iPhone4 device you MUST install the configuration update above. Failure to do so will result in incomplete sync of your items and may cause performance issues. If you run an iOS4 device without the configuration patch above your device may be disabled for policy violation to prevent performance issues.

No Comments  |  Tags: ,
Posted in ActiveSync, Apple iPhone, Customer Service, Gadgets, General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks, Wireless Service

29th
Jun

Phishing Scam Alert!

caution.jpg It has come to our attention that some users of our service have received phishing messages requesting that users change their passwords claiming to come from Exchange My Mail.

Exchange My Mail has never requested confidential information like this via email. If you receive a message like this, we recommend you simply delete the message as it is a phishing scam.

If you have received one of these emails, and you have already changed your confidential information, please immediately login to our control panel, and change your password.

You ca n find additional instructions on how to accomplish this here.

Below is an example message some users have received

“We received your request to reset your exchangemymail.com password. To confirm your request and reset your password, follow the instructions below. Confirming your request helps prevent unauthorized access to your account.

If you didn’t request that your password be reset, please follow the instructions below to cancel your request.

CONFIRM REQUEST AND RESET PASSWORD
Click on the following web address:
https://exchangemymail.com/EmailPage.srf?emailid=mail/?shva=1#inbox/12983ccaa8732d93

CANCEL PASSWORD RESET

Click on the following web address:
https://exchangemymail.com/EmailPage.srf?emailid=mail/?shva=1#inbox/12983ccaa8732d944

Thank you,
exchangemymail.com

NOTE: Please do not reply to this message, which was sent from an unmonitored e-mail address. Mail sent to this address cannot be answered.  ”

Again: Exchange My Mail has never requested confidential information like this via email. If you receive a message like this, we recommend you simply delete the message as it is a phishing scam.
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No Comments  |  Tags: ,
Posted in General, Software, Technology, Tips & Tricks

6th
Apr

New Grid Hosting Beta Program – Free

beta.gif Exchange My Mail has  opened up our Grid Hosting beta to the public!

There is limited space available, so we will handle requests in first come first serve fashion. The beta will be free of charge, with discounts available to those who participate once we launch.

The control panel will be very familiar as it is the same kind we use now for our Hosted Exchange Offering. Besides simply web hosting, you can initiate one click installations for many web applications such as, WordPress, Joomla and Drupal. FTP , Mysql databases, DNS management, and more are all included as well.

Please understand this is a BETA, and your production sites should not be hosted on this system. We will offer simple migration of data and subscriptions to production system at discounted prices when ready.

What is grid hosting you ask?
Grid Hosting is a cluster-based, modern hosting service powered by multiple servers working in tandem to power your websites, applications and email with unrivaled power, burstability and reliability.

Why do I need Grid Hosting?
Easily handle traffic spikes with the power of multiple servers behind your site.

If conventional hosting plans can’t keep up with your demands, or constantly going down for one reason or another, go with the provider that can match load requirements as your site grows. Grid Hosting from Exchange My Mail puts the power of multiple servers to work for you. With elastic scalability, 99.999% up-time and no need for site migration during growth spurts, Grid Hosting is for you!

Please be willing to send us feedback and answer short survey’s, comments and questions as needed.

Click here to get started.

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No Comments  |  Tags: ,
Posted in Gadgets, General, Grid Hosting, Software, Technology, Twitter

16th
Mar

Top Ten BlackBerry Productivity Tips to Help you Work Smarter, Better and Faster

googleappsblackberry1If you own a BlackBerry, chances are good that you are super busy and interested in maximizing your productivity while on the go. That means you’ve probably been too busy to familiarize yourself with the dozens of built-in features and add-ons BlackBerry provides to help you be even more productive. So for the time-crunched, we have included the top ten BlackBerry shortcuts and speed features that will keep your fingers flying.

 1.       Selecting text on a page: Press the Shift key and then move the wheel up or down.

2.       Scrolling: Spacebar will scroll down the page, and pressing Shift and the space bar together will scroll up.

3.       Get better radio reception: Turn your radio off and then on again to force a scan of the network.

4.       Dial vanity phone numbers more easily: Dial 1-800-Mix-A-Lot faster by pressing Alt and then typing the letters instead of the numbers.

5.       Speed dial special characters: If you press and hold any letter key, you can use the thumb wheel to select the character you want.

6.       Stop a slow web page from loading: If you change your mind, press the escape button to stop the page from loading.

7.       Reboot without removing the battery: Press Alt, Caps and Delete at the same time to reboot.

8.       Find your (car) keys faster: BlackBerries make great flashlights.

9.       Dry out your BlackBerry if it gets wet: You can put the BlackBerry in a bowl of rice, in a box with some silica packets (like the kind that come with new shoes) or submerge it in alcohol and then take it apart to let it air dry.

10.   Get Google Apps for BlackBerry Enterprise Server (BES): The latest productivity booster is the seamless integration of Google Apps with your BlackBerry, including 60 second push send and deliver.

You can read more tips and tricks for the BlackBerry at: The BlackBerry Power User’s Guide: 121 CrackBerry tips, hacks, how to’s and resources.

To find out how to get Google Apps for BES, contact Exchange My Mail and ask about our $9.99 per BlackBerry package with worry-free hosted BES.

No Comments  |  Tags: ,
Posted in Blackberry, Gadgets, General, Hosted BES for Google Apps, Hosted Exchange 2007, Software, Technology, Tips & Tricks

13th
Mar

Considerations when Installing Outlook in a Terminal Services Environment

By using Microsoft® Windows® Terminal Services, you can use Microsoft Office Outlook® 2003 without having to upgrade every computer in your organization. Users can work in the latest Microsoft Office 2003 environment even when their computers have limited hard disk space, memory, or processing speed.

Windows Terminal Services allows you to run Microsoft Windows-based programs on a server and display them remotely on client computers. For example, you can install a single copy of Outlook 2003 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

However, there are some limitations to be aware of. For example, you cannot use Outlook with Cached Exchange Mode when you run Outlook on Windows Terminal Services. Also, to help provide the best supported Outlook experience for your users in a Terminal Services environment, pay special attention to managing Outlook features that might adversely affect performance.

Outlook features that are disabled with Terminal Services

The following Outlook features cannot be used when you are running Outlook in a Terminal Services environment:

  • Offline store (OST) files.Features that rely on the OST (for example, Cached Exchange Mode and Offline) are not supported with Terminal Services.
  • Forms Designer and the Microsoft Visual Basic® Scripting Edition (VBScript) editor.You can view a custom form, but you cannot design a new form or revise an existing form.
  • Changing the Time Zone from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing Zone security settings from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing the status of a Microsoft Exchange Client Extension.You cannot change the status; however, if the Exchange Client Extension is already on, it should work correctly.
  • Adding stationery that was not included with Outlook as part of the Terminal Services installation.
  • Outlook animations are disabled.Examples of Outlook animations include Send/Receive animation and the Search Folder creation icon.

No Comments  |  Tags: , ,
Posted in General, Hosted Exchange, Hosted Exchange 2007, Hosted Exchange 2010, Software, Technology, Tips & Tricks