Archive for the ‘Wireless Service’ Category

30th
Jun

Apple iOS4 & ActiveSync Problems

iOS4 & ActiveSync Problems:

Exchange Mail, Contacts, or Calendars may not sync after update.

We have been reading many articles all over the web about users who have recently upgraded to the latest iOS4 for their iPhone. This new OS is also standard on the iPhone4. Although Exchange My Mail has not suffered from this issue yet, we want to be proactive about it. We are closely monitoring our ActiveSync infrastructure.

It has been reported by Apple, that “immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly”.

Microsoft has classified this as a client side issue related to the Apple iOS4 update and is not planning to release a patch or update.

Apple has released a knowledge base article and a configuration patch for impacted phones which can be found at the following URL: http://support.apple.com/kb/TS3398

If you are upgrading your iPhone or have purchased a new iPhone4 device you MUST install the configuration update above. Failure to do so will result in incomplete sync of your items and may cause performance issues. If you run an iOS4 device without the configuration patch above your device may be disabled for policy violation to prevent performance issues.

16th
Mar

Top Ten BlackBerry Productivity Tips to Help you Work Smarter, Better and Faster

googleappsblackberry1If you own a BlackBerry, chances are good that you are super busy and interested in maximizing your productivity while on the go. That means you’ve probably been too busy to familiarize yourself with the dozens of built-in features and add-ons BlackBerry provides to help you be even more productive. So for the time-crunched, we have included the top ten BlackBerry shortcuts and speed features that will keep your fingers flying.

 1.       Selecting text on a page: Press the Shift key and then move the wheel up or down.

2.       Scrolling: Spacebar will scroll down the page, and pressing Shift and the space bar together will scroll up.

3.       Get better radio reception: Turn your radio off and then on again to force a scan of the network.

4.       Dial vanity phone numbers more easily: Dial 1-800-Mix-A-Lot faster by pressing Alt and then typing the letters instead of the numbers.

5.       Speed dial special characters: If you press and hold any letter key, you can use the thumb wheel to select the character you want.

6.       Stop a slow web page from loading: If you change your mind, press the escape button to stop the page from loading.

7.       Reboot without removing the battery: Press Alt, Caps and Delete at the same time to reboot.

8.       Find your (car) keys faster: BlackBerries make great flashlights.

9.       Dry out your BlackBerry if it gets wet: You can put the BlackBerry in a bowl of rice, in a box with some silica packets (like the kind that come with new shoes) or submerge it in alcohol and then take it apart to let it air dry.

10.   Get Google Apps for BlackBerry Enterprise Server (BES): The latest productivity booster is the seamless integration of Google Apps with your BlackBerry, including 60 second push send and deliver.

You can read more tips and tricks for the BlackBerry at: The BlackBerry Power User’s Guide: 121 CrackBerry tips, hacks, how to’s and resources.

To find out how to get Google Apps for BES, contact Exchange My Mail and ask about our $9.99 per BlackBerry package with worry-free hosted BES.

28th
Aug

Hosted BlackBerry Enterprise Server for Google Apps is here!

Google Apps Connector for BlackBerry Enterprise Server now available!

Exchange My Mail is the first Hosted Exchange provider to offer Hosted BlackBerry Enterprise Server for Google Apps.

The power of BlackBerry Enterprise Server is now available to Google Apps customers in the cloud.

We have created a highly available, clustered solution for the BlackBerry Enterprise Server, housed in our state of the art datacenter.
With Google Apps customers in mind, we have designed this system for 99.999% uptime reliability. All systems are monitored by an advanced monitoring system, and maintained by fully trained system admins. As you begin to move your company to the cloud, it only makes sense to move your BlackBerry Enterprise Server to the cloud as well.

Our solution will enable you to fully utilize your BlackBerry with our Hosted BlackBerry Enterprise Server with Google mail. Below are some of the currently supported features between Google and the BlackBerry Enterprise Server.


Features include:

* Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds.
* Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa.
* Emails archived/starred on your BlackBerry are archived/starred in Gmail, and vice-versa.
* BlackBerry folders are synchronized with labels in Gmail.
* You can search for contact information of coworkers from the global address list on your BlackBerry.
* Contacts in Gmail are automatically synchronized with your BlackBerry address book.
* You can view your Google Calendar schedule with the native BlackBerry application, with two-way synchronization from Google Calendar to your BlackBerry device. Two-way calendar sync with the ability to accept, decline and schedule meetings from your BlackBerry device is now working and available to all users!

Requirements
* Google Apps Premier or Educational Edition
* BlackBerry Devices with proper BES level service from your wireless provider.

Our Hosted BlackBerry for Google Apps solution is cost effective, and easy to setup. Our technicians will walk you through everything that needs to be done, and if a custom IT policy is needed to meet specific company policy we can do that as well.

Easy to understand pricing.

$50.00 setup fee (1 time only )
$9.99 per blackberry / per month

There are no contracts to sign, no minimum’s and you can order as many users as you need. Cancel at any time within the first 30 days and get a full refund if you are not completely satisfied.

Exchange My Mail is a BlackBerry Alliance Member.

Get more details and order your own BlackBerry Enterprise Server for Google Apps Now.

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3rd
Jun

Evernote Comes to BlackBerry.

evernote-for-blackberry

As you may already know, we love Evernote. We’ve blogged about it several times here, but today is special. Although this post is a bit late, we are very excited to se Evernote on the BlackBerry!

The team over at Bnet blogged about this on May 12th, and I’ve personally been loving it since that day.

Evernote for BlackBerry lets you create notes containing text, snapshots, voice recordings, and file attachments. Once created, the new content is automatically sent to the Evernote Service, making it available across all the versions of Evernote that you use. You can also access your existing notes, search by keywords, filter by tags and notebooks, or simply browse.

So lets give credit where credit is due, and link you right to the source.

Read the full Bnet blog post here

15th
Jan

Facebook for BlackBerrys and iPhones – Mobile Addiction

bb_facebookSocial networking websites have rapidly been changing the way we use the web. Perhaps the greatest change over the last year has been the way in which people are accessing websites such as Facebook. Adoption of the new Facebook application for BlackBerry Smartphones and iPhones has been tremendous (over 1 million downloads reached in 2008) and many users are now accessing Facebook not from home, but from wherever they may be and whatever time of day. Social media has gone mobile.

Facebook for BlackBerry Smartphones has been available for a while now, but its popularity is growing exponentially. It is a free piece of software available for download directly from your BlackBerry. It is simple to install and run and you will notice that Facebook has been changed significantly to provide better functionality and viewing on your Smartphone. Admittedly, the application is not as feature rich as if you were accessing Facebook from a PC but the convenience of being able to make simple status updates or send messages to friends is too good to pass up.

Perhaps one of the best features of the application is photo-sharing which is not available on any other version of Facebook. This allows you to take a photo with your Blackberry and then with one click you can have it posted to Facebook. This feature means you could be travelling somewhere or having a fun day out and instantly be able to share your experience with your friends.

There are a few hindrances, however. You will not be able to use any third party apps on Facebook and connection speeds can vary based on your location. The ease of use and simple design is helping to create a new niche of mobile micro-blogging, in which friends can interact with each other anywhere on the planet and at anytime.

Download the application here:
http://na.blackberry.com/eng/devices/features/social/facebook.jsp#tab_tab_download

Become a Fan of the BlackBerry on Facebook here:
http://www.facebook.com/BlackBerry

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13th
Jan

Can the iPhone 2.0 Replace Blackberry as the “Must Have” Business Smartphone?

For businesspeople addicted to their Blackbberries, the original Apple iPhone may have been tempting; but at the end of the day, most users were not persuaded to switch over. With the release of the iPhone 2.0, featuring 3G mobile internet access and a suite of business-friendly software applications, Apple is stepping things up a notch by competing with Blackberry for its core demographic: serious business users.

The iPhone 2.0 is faster and more versatile than its predecessor, using high-speed mobile internet technology (also known as 3G, or “third generation”). This upgrade alone sets the new iPhone apart from the original version — and most of the competition. Users can now surf the web and retrieve e-mail at twice the speed of the “old” iPhone.

Version 2.0 also features integrated GPS navigation, and a software suite tailor-made for business users, including mobile versions of Microsoft PowerPoint, Word and Excel. The inclusion of the Microsoft business “trifecta” makes the 3G iPhone the first serious competitor to the Blackberry for business use. The new model will also include Microsoft Exchange, to allow personal and company e-mail, contacts and calendar events to be accessible on the iPhone.

Additionally, the contacts feature now includes a (much needed) search function. This allows users to access names, numbers and appointments much quicker than the current “keep scrolling until you find it” system used on the original iPhone.

All of these advances make the iPhone 2.0 a serious contender for hard-core business users. Apple has even reduced the price, making it easier than ever for Blackberry users to switch over. But price isn’t everything, and the question on many people’s mind is whether the iPhone 2.0 can really replace the Blackberry as a business-oriented smartphone? Let’s take a look at a few of the pros and cons of the new iPhone from a business user’s point of view.

IPhone Advantages

Both the Blackberry and the iPhone 2.0 are strong in some areas and weak and others. Right out of the box, the biggest strength for the new iPhone is its 3G mobile internet capability. This allows iPhone users to surf the web at 2 Mb per second, a serious improvement over the 384 kb per second top speed of the original model. It’s also faster than any Blackberry currently on the market.
Note: the new Blackberry “Bold” will also use 3G technology, but it won’t be available until August or September at the earliest.

When it comes to web browsing in general, the iPhone 2.0 has definitely got the edge. It’s faster and more user-friendly than the Blackberry. The iPhone also uses a mobile version of Apple’s Safari web browser and connects effortlessly to WiFi networks (only one Blackberry model currently has built-in WiFi).

The iPhone also has a more robust MP3 player (basically a built-in iPod), and it handles media files more elegantly than the Blackberry. Of course, for hard-core business users this may not be a deal-breaker; still, it’s nice to have.

IPhone Disadvantages

Battery life can be a big issue with business smartphones. It can be disastrous to run out of “juice” when you’re on the road and risk losing contact with the home office. Million-dollar accounts have been lost that way. This is where the Blackberry has a distinct advantage: easily replaceable batteries. Unlike the Blackberry, iPhone batteries are not removable, so simply carrying around a spare in your laptop bag isn’t an alternative. To make matters worse, the iPhone’s 3G mobile web browsing is fairly battery intensive. Of course, the new Blackberry Bold (when it finally arrives) will have to deal with this same issue, but the ability to simply pop in a fresh battery gives Blackberry an obvious advantage on this point.

The other great disadvantage of using the new iPhone for business is its lack of a physical keyboard. Blackberry users have become accustomed to the miniscule QWERTY keypad, and power users often become very adept at answering e-mails via the tiny keys. While Apple’s virtual touchscreen keypad isn’t bad, for business users there’s really nothing like having a physical keyboard.

Tempted by the Fruit: Blackberry or Apple?

Is it worthwhile to retire your Blackberry and jump on the iPhone 2.0 bandwagon? The answer depends upon how you use your smartphone. If you primarily check and answer e-mails with your Blackberry, you might be better off staying put. True, the new iPhone would send and receive e-mails faster; but the speed difference won’t be dramatic. If you are already comfortable with the Blackberry’s keypad and e-mail interface, why rock the boat?

On the other hand, if your business involves more research than actual e-mailing, and you find yourself constantly searching the web, the iPhone 2.0 will be hard to resist. With faster internet access speeds, and one of the most user-friendly mobile internet browsers available, the iPhone has a distinct advantage over the Blackberry when it comes to all things web-shaped.

For most other uses, it’s pretty much a toss up. Both of these units are excellent smartphones in their own right, and represent a quantum leap forward in mobile communication. Whether you choose to stick with Blackberry, or jump ship and join the Apple camp, you’re still getting a lot of mobile “bang” for your buck.

13th
Jan

Lock The BlackBerry Storms Touch Screen.

Talk Lock, FreeDownload

Talk Lock, FreeDownload

How frustrating it is to have your calls muted or speakerphone activated when talking on the phone?

Well this is the case with the new BlackBerry Storm even after applying the latest update.  Unlike other touch screen devices that deactivate the screen during a call, the Storm screen stays activated allowing a user to accidentally press a key when the phone is held against your face.

How cool would it be to have the screen lock during a call and allow you to unlock it by sliding your finger across the screen like an iPhone?

TalkLock is a free software download that will allow you to do just that. This is a must have for any Blackberry users with a Storm and let’s not forget, it’s free. This utility will lock the screen during a phone call and unlocks the screen when the call is ended but if you need access to the screen while on a call simply use the slide to unlock feature just like an iPhone.

Visit the TalkLock website, and get more info.

15th
Jul

Evernote now released to the public.

evernote-iphone

Evernote is now open to the public. I started using this utility about a month ago, and it’s awesome.

For those of you who have not yet heard of Evernote, This neat service allows you to capture, share and find information.

It’s searchable and available from anywhere. Think of it as a notebook that you can send information to, and then search for old notes when they are needed.

Her’s how it works:
Capture information you want to save using either the desktop application ( windows & mac ), the web clipper tool, or send it to an email address.
The information is then sorted, and indexed on their servers, and made accessible to all of your devices. When you need to find something, simply search for it using the built in search feature. Information is kept confidential, unless you chose to make it public.

They even have an application that will run on the iPod Touch as well as any iPhone enabled with the 2.0 firmware. Simply download it from the Apple AppStore
Details Here

As of this writing the service is free if you want to store less than 2GB of data, or you can pay a monthly fee to get more storage.

The downloads page offers easy access to all of the available options:
http://www.evernote.com/about/download/

Enjoy, and post your comments. Lets us know how you like it.

14th
Jul

AT&T Starts BlackBerry Bold Employee Training

According to several resources, AT&T has already started training their employees on the BlackBerry Bold.  RIM which is usually quite about new products before launch has offered much more insight this time.

With the BOLD prominently displayed on their website for a few

weeks now, and the WES announcement, could this be a change in how RIM will launch new devices in the future?

I am sure that I am not the only one waiting for this new device to hit the stores, so could it happen soon?

We have learned from the past that AT&T doesn’t start their training programs until a few weeks before launch. Seems the rumor is that the launch will be the last week of August or the first week of September.

My 8300 is shot, scratched lens, drool from my 10 month old son trying to eat it, numerous drops from waist high, and yet it still works perfectly. You really just can’t beat a BlackBerry when it comes to durability and the wireless synchronization it provides, especially when connected to our Hosted Microsoft Exchange and Hosted BlackBerry Enterprise Servers.

As you can see I’m super excited for this new device ( which I already have on order with RIM ).
SHIP IT ALREADY! :- )

14th
Jul

G-Park for iPhone

This cool new app from posimotion.com uses the GPS feature built into the new   iPhone to help you find where you parked your car.

Easy to use, simply press the “Park me!” button (You can also add notes if you wish).

When it comes time to find where you parked, simply hit the “Where Did I Park button.  This brings up google maps, and creates a turn by turn set of directions that will lead you right back to your car.

This app will also work on the legacy iPhone as well as the iPod Touch.

As of this writing no word on cost.